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We have created some questions that are frequently asked by individual clients. If you have a question that are not listed below, or if you would like to find out more about Finespot, please get in touch. 

How does Finespot manage my property?

At Finespot, we've got you covered! From A-Z, our comprehensive service handles almost everything. Yep. We know you will love the hands-off experience. Our expertise in holiday letting, such as Airbnb management, helps you get the most rental income with high flexibility. That being said, if you're looking for long-term rentals, we can definitely help with that too!
If you’re a business, talk to us about your goals and we would love to help.

How long does it take before my first booking?

Once the listing is live, you can expect your first booking in as little as two days. However, some bookings will take a little longer. Keep in mind, we consider the first three months of your property's listing to be a "mature period" while we gather guest reviews. Then those rave reviews will soon bring a steady flow of bookings and an impressive return on investment!

How do I get paid?

At the beginning of each month, we make a payout directly into your nominated bank account, for the previous month's bookings. You'll also have access to our client portal, where you can track important information about your property, like booking values, room status, vacant days, invoices, and more! Our portal provides a live view of data from all platforms, allowing you to stay up-to-date with your property's performance. This is particularly helpful if you want to save certain days for your own getaway!

How much does Finespot charge?

We keep it simple with two simple fee structures: commission and rental guarantee. For holiday letting, our commission fee is 20% (plus GST) on the booking price. And for long-term rental management, we charge 8% of the weekly rental price plus letting fee. With our rental guarantee option, you'll receive a fixed payment every month. T&Cs apply.

What is the average occupancy?

In 2022, our managed properties saw a remarkable overall occupancy rate of 95%! We prioritise maintaining high occupancy rates, but we also believe that quality is more important than quantity. It's easy to fill a property at low prices, but we know that a well-balanced pricing strategy is key to maximising profits and flexibility. We'll find the sweet spot that gets you the most out of your property!

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