Privacy Policy
We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This policy outlines how we collect, use, and share guest information when you book a stay managed by Finespot.
Information We Collect
We may collect the following personal information as part of the booking and check-in process:
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Full name
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Government-issued ID (e.g. passport, driver’s licence)
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Contact information (email address, phone number)
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Residential address
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Booking details (e.g. stay dates, number of guests)
How We Use Your Information
Your information is collected and used for the following purposes:
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Verifying your identity prior to check-in
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Ensuring property security and guest safety
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Fulfilling legal and regulatory requirements
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Communicating important information about your booking
Disclosure of Information
We do not share your personal information with the general public or unrelated third parties.
However, we may disclose your information to law enforcement or other authorities if:
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Required by law or a legal process
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Requested as part of an official investigation (e.g. police)
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Necessary to protect the rights, property, or safety of our guests, staff, or community
Data Storage & Security
Your personal information is stored securely and accessed only by authorised personnel. We take reasonable steps to protect it from unauthorised access, loss, misuse, or disclosure.
Your Consent
By making a booking and providing your information, you agree to the collection, use, and disclosure of your personal data as outlined in this policy.