Privacy Policy

We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This policy outlines how we collect, use, and share guest information when you book a stay managed by Finespot.

Information We Collect

We may collect the following personal information as part of the booking and check-in process:

Full name
Government-issued ID (e.g. passport, driver’s licence)
Contact information (email address, phone number)
Residential address
Booking details (e.g. stay dates, number of guests)

How We Use Your Information

Your information is collected and used for the following purposes:

Verifying your identity prior to check-in
Ensuring property security and guest safety
Fulfilling legal and regulatory requirements
Communicating important information about your booking

Disclosure of Information

We do not share your personal information with the general public or unrelated third parties.

However, we may disclose your information to law enforcement or other authorities if:

Required by law or a legal process
Requested as part of an official investigation (e.g. police)
Necessary to protect the rights, property, or safety of our guests, staff, or community

Data Storage & Security

Your personal information is stored securely and accessed only by authorised personnel. We take reasonable steps to protect it from unauthorised access, loss, misuse, or disclosure.

Your Consent

By making a booking and providing your information, you agree to the collection, use, and disclosure of your personal data as outlined in this policy.